Privacy Policy

Your privacy matters to us. Below you’ll find how Top Class Fences and Gates handles, protects, and respects your personal information.

Who We Are

Top Class Fences and Gates is committed to providing high-quality fencing solutions while ensuring your data stays private and secure. This Privacy Policy applies to our website: https://topclassfences.com.au/.

Information We Collect and Why

  • 💬 Comments: We collect data submitted in the comment form, including IP address and browser info, to prevent spam and maintain security.
  • 🖼️ Media: Please avoid uploading photos with embedded location data (EXIF GPS) since visitors can extract this information.
  • 📞 Contact Forms: When you contact us, we collect details like your name, email, phone number, and message. This helps us respond effectively to your inquiries and provide quotes.
  • 🍪 Cookies: Cookies improve user experience and store your preferences. You can disable them anytime in your browser settings.
  • 📊 Analytics: Basic, anonymous usage data helps us understand site performance and improve our services.

Data Sharing

We never sell or rent personal data. Information may only be shared within our company when required to process your request or deliver a service. All handling of your data is done securely and in accordance with Australian privacy standards.

Data Retention

Your information is retained only as long as needed for the purposes stated in this policy. Comments, messages, and service records may be kept for legal or administrative needs. Registered users can view, edit, or delete their personal information at any time (except usernames).

Your Rights

You have full rights to request access, correction, or deletion of your personal data. Please contact us using the details below, and we’ll respond promptly and transparently.

Data Security

We use SSL encryption, secure hosting, and restricted data access to protect your information. Only authorized staff have access to personal data, and all follow strict confidentiality policies.

Data Breaches

In the unlikely event of a data breach, affected users will be notified immediately. We’ll take all necessary steps to secure information and restore system integrity.

Children’s Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a minor has submitted information, please contact us for removal.

Contact Us

For privacy-related questions, data access requests, or general inquiries, please reach out to us:

Last updated: October 2025